Q&A

1.Q: Can this X500 set a speed limit of 25 kilometers per hour? A: Yes, after you receive the scooter, we will send you a video to teach you how to connect the speed limitation wire to set the speed to 25KM/H, in compliance with European law. 2.Q: This approved by the CE? A: Yes, all scooters have passed CE certification, and the seller can provide certification 3.Q: What about the shipping time? A: If you choose to ship from China, it will cost 30-45days/ If you choose to ship from our Overseas warehouse only need 3-7days delivery time by DHL or UPS.4.Q: Is that can ride on Rainy day? A: Yes, our electric scooters can be driven on wet and rainy days, but we do not recommend immersing them in water for a long time. 5.Q: What is the weight of X500？ A：The net weight of the X500 electric scooter is 30kg. 6.Q: What is the product highlight of X500? A: X500 has a 48V single drive, with HM 2000W motor, JP 20AH controller, 18AH battery, front and rear spring shock absorption, disc brake. 7.Q: What is the performance of X500? A: Max Speed 70km/h, Max Output 2000W, Maximum mileage at full power 100km. 8.Q: Is there any warranty with your scooters? A: Yes, the warranty is 6 months for the battery, 12 months for other spare parts. If scooters are damaged during transportation or have a problem once arrive, free accessories will be sent from China and the freight will be on the seller’s side. If the spare parts are broken within 12 months or the battery broken within 6 months, free accessories will be sent from China and the freight will be on the customers’ side. Man-made damage and water entered are not covered by the warranty. Normally, our scooters will be okay within one year, because there will be strict quality inspections to make sure every scooter is perfect before sending it out from our factory.